Help and Support



The University uses PeopleSoft as its core staffing, finance, student and course management system.

To access the system follow the links below and log in with your Staff ID and password.

Employee and Manager Self Service Access

Access for Staffing Office (on-campus only)

Access for Financial Delegates, Purchase Transactors & Finance Office (on-campus only)

Access for Admissions Office (on-campus only)

Training can be provided by the relevant Offices and is available to all users of the system, either online or face to face.

To view and book training please log in to the PeopleSoft Blackboard page.

System Availability
The PeopleSoft system is available for use 24/7, except for scheduled maintenance periods.

Service Updates
Current status – Self-Service available
Current status – Staffing available - Scheduled Maintenance from Thursday, 17th August 2017 4:00 pm AWST till Thursday, 17th August 2017 5:00pm AWST
Current status – Finance available - Scheduled Maintenance each Saturday @ 9am EST for 30 mins
Current status – Student and Course Management available (for Admissions Office only).

Support for the system is available via the IT Service Desk from 8am (EDT) to 5pm (WST) Mondays to Fridays, except when the University is closed.

To contact the IT Service Desk:
WA            (08) 9433 0999   |
NSW/VIC   (02) 8204 4444   |

FAQs and support documentation are available 24/7 via the Peoplesoft Blackboard page.