Help and Support



Notice of Network Maintenance
Due to planned network maintenance by our Internet Service Provider on Monday, 12th February 2018, 20:00 to 22:00 WST, a number of IT Services and Systems will be unavailable on the website.
Please contact the University IT Service Desk at your respective campus if you have any questions.

The University uses PeopleSoft as its core staffing, finance and student management system.

To access the system follow the links below and log in with your Staff ID and password.

Employee and Manager Self Service Access

Access for Staffing Office (on-campus only)

Access for Financial Delegates, Purchase Transactors & Finance Office (on-campus only)

The Student Management and Faculty Centre will be unavailable Thursday 22/2/18 from 5pm WST to 6 pm WST for systems upgrade.

Access for PSO, Admissions, Student Administration and Fees and School Management (on-campus only).

Access for Teaching Staff (on-campus only).

Training can be provided by the relevant Offices and is available to all users of the system, either online or face to face.

To view and book training please log in to the PeopleSoft Blackboard page.

System Availability
The PeopleSoft system is available for use 24/7, except for scheduled maintenance periods.

Service Updates
Current status – Self-Service available
Current status – Staffing available
Current status – Finance available - Scheduled Maintenance each Saturday @9am EST for 30mins
Current status – Student Management available - Schedule Maintenance - Th 22/2/18 @ 5PM WST for 1 Hour
Current status – Faculty Centre available - Schedule Maintenance - Th 22/2/18 @ 5PM WST for 1 Hour

Support for the system is available via the IT Service Desk from 8am (EDT) to 5pm (WST) Mondays to Fridays, except when the University is closed.

To contact the IT Service Desk:

WA   (08) 9433 0999   |
NSW/VIC   (02) 8204 4444   |

FAQs and support documentation are available 24/7 via the Peoplesoft Blackboard page.