Experiential communication skills teaching: how to teach using observation and feedback

Communication skills education is now a core feature of all curricula in health professional education. The recognition of the importance of communication, not only between health professionals and patients but also between health professionals themselves has led to the inclusion of communication in all health professional competency frameworks. However, just because communication skills education represents an increasing component of the curriculum does not mean that it is being taught optimally or beneficially for learners.

Workshop outline
This one day interactive workshop is directed towards teachers of health professional communication. It follows on from a workshop given by Dr Silverman in 2015 at the University of Notre Dame on "What to teach in clinical communication and how to develop a curriculum". This workshop concentrates on how to teach communication.

The workshop will include activities such as video analysis of clinician-patient encounters, presentations, and small group sessions exploring how best to teach clinical communication skills using experiential techniques. As a result of this workshop, participants will be able to:

  • Apply educational theory to designing effective communication skills training
  • Describe key components of effective experiential communication skills training sessions
  • Use a variety of strategies such as role play, video, small groups and simulated patients to enhance learner communication skills
  • Structure feedback to enhance learning in communication training sessions
  • continue their journey to becoming a skilled facilitator of communication skills teaching

Presenter: Dr Jonathan Silverman - Honorary Visiting Senior Fellow, School of Clinical Medicine, University of Cambridge, and President of the European Association for Communication in Health Care.

Tuesday 16 February 2016 | 9:30am – 4:30pm
Venue: The University of Notre Dame Australia, School of Medicine
Level 7, Boardroom, 160 Oxford Street, Darlinghurst NSW
Cost: $130

Please note: this workshop is now fully subscribed and no further registrations are available.

For further information, please email shannon.saad@nd.edu.au or call 02 8204 4468 (Wed/Fri).