Information for International Students
This page will give international students information in the following areas.
Change of Address
Complaints and Grievances
Confirmation of Enrolment
ESOS Framework Fact Sheet
Student Connect Officer – Student Services
International Student Policy
Leave of Absence
Letter of Completion
Overseas Health Care Cover
Unsatisfactory Course Progress
Visa for Permission to Work / Tax File Number
If you have changed your address it is a condition of your student visa that you must inform Student Administration within 7 days. Please complete the form ‘Amendment to Student Record’ which can be downloaded from the Student Administration web page and submit this to Student Administration only.
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If you have a grievance you would like addressed please read the University’s Grievance Policy. If you are unable to deal with the grievance through discussion with the appropriate person you may like to discuss your options with a University Grievance Officer.
If you need a confirmation of enrolment letter to extend your visa, please read the section Visa Extension below. If you need such a letter for a different purpose, please email the International Officer, firstname.lastname@example.org (Fremantle) or email@example.com (Sydney) with your request, giving details of what you require in your letter. Your e-mail must come from your student e-mail account. You will receive a reply email notifying you of the collection date. Please allow a minimum of 3 working days to collect your documents.
Fees MUST be paid by two weeks before the commencement of semester. Payment plans will not be authorised.
Please start to have your money transferred from your home country either to your own Australian bank account or direct to the University bank account a month or more prior to this date. Some countries are experiencing great difficulty in having money transferred out of the country. We suggest that students from such countries start to transfer their money half way through the previous semester. The Fees Office will be able to provide an invoice for you as you require it.
Invoices : Sometimes your semester invoice may show an amount which is different to the indicative course cost shown on your original admission offer. This could be due to the following reasons:
- The units you have chosen are from a more/less expensive discipline than the usual ones in your course.
- Fees are usually increased each year to cover the extra cost of overhead expenses.
- You may be enrolled in more/less than an average full-time study load.
Please come to the Fees Office to discuss any questions you may have or if you are experiencing difficulty with transferring your money. The Manager of the Fees Office will do everything to assist you.
It is a condition of your student visa that you are enrolled full-time in your course, which is a requirement from DIBP. If you cannot fulfill full-time enrolment you need to make an appointment with the International Officer in Student Administration. At the meeting an intervention plan, in conjunction with your school, will have to be established with your acknowledgement that you will have to compensate for any partial enrolment by overloading during the summer/winter terms and/or subsequent semesters in your degree program. If you have any questions please email the International Officer, <firstname.lastname@example.org (Fremantle) or email@example.com (Sydney).
Student visa holders are covered by the Education Services of Overseas Students (ESOS) legislative framework. It is important student visa holders understand their rights and responsibilities under the ESOS framework.
You must apply to graduate by the main census date of your last semester. Please click here to go to the Forms page. Please download, complete and submit the Application to Graduate form to Student Administration. Students must have paid all their fees and library fines in order to graduate.
There are two Student Connect Officers who job-share in Student Services. They are available to provide support and assistance with anything you may be having difficulties with, eg study skills, accommodation, health issues, a grievance of some form or any other matter which is causing you concern. The Student Connect Officers can be contacted on 08 9433 0579 (Fremantle) or 02 8204 4137 (Sydney) or via firstname.lastname@example.org. Their services are free of charge and confidential.
It is a condition of your student visa that international students cannot take leave of absence from their studies unless there are documented, compassionate or compelling circumstances. If you feel this applies to you then please speak with the Campus Registrar, Student Administration, or the International Officer, Student Administration, to discuss your situation.
Please email the International Officer, email@example.com (Fremantle) or firstname.lastname@example.org (Sydney) to request a letter of completion. Your e-mail must come from your student e-mail account. Please specify whether your letter should show any information not included in our standard letter of completion. Our standard letter of completion includes the following information: confirmation of course requirements being met, course commencement date, course duration, attendance (full time/equivalent full time), degree conferral date, course completion date and English as Language of Instruction. You will receive a reply email notifying you of the collection date. Please allow a minimum of 3 days to collect your documents.
Insurance-Overseas Students Health Care (OSHC)
Medical insurance is compulsory for International Students, while studying in Australia, regardless of home country coverage.
However, you do not need OSHC if you are:
- A Norwegian student covered by the Norwegian National Insurance Scheme;
- A Swedish student covered by the National Board of Student Aid or by Kammarkollegiet;
- A Belgian student covered under the Reciprocal Health Care Agreement with Australia
If the visa granted states that overseas medical insurance is required for compliance, then all students must have Australian overseas student health cover. Each International student will have insurance arranged by the university for the entire study period in Australia – this is known as Program Length Cover (PLC).
Most of our students, including all newly enrolled, are covered by Allianz Global Assistance OSHC (www.oshcallianzassistance.com.au/ ), which is the university’s preferred provider. If students wish to use another provider, the student will need to speak to the International Student Officer regarding the process and options for overseas student health cover.
Students should be aware that the Allianz Global Assistance OSHC policy initially purchased does not generally cover pre-existing conditions in the first year of cover and does not apply to extras such as physiotherapy, dental, optical or chiropractic cover. However, if students would like to purchase additional coverage, they need to speak to Allianz Global Assistance OSHC or their own insurance provider directly.
Please be aware that it is the student’s responsibility to renew his/her cover BEFORE it expires. Renewals for students with Allianz Global Assistance OSHC can be arranged through the Student Services Office or through Allianz Global Assistance OSHC directly. Not having up-to-date health coverage can jepordise your access to final marks at university and also makes one non-compliant with visa regulations.
For more information on Allianz Global Assistance OSHC and other OSHC providers, please visit the following websites:
The dictionary definition of the word ‘plagiarise’ is to:
- take and use as one’s own, the thoughts, writings, inventions, etc., of another person; copy literary work, ideas, etc. improperly or without acknowledgement; or
- pass off the thoughts, work, etc. of another person as one’s own.
Plagiarism is a violation of academic integrity and, if proven, makes the student liable for disciplinary action.
Plagiarism can include, but is not limited to:
- plagiarism of ideas - claiming credit for someone else’s thoughts, ideas or inventions.
- word-for-word plagiarism- copying the exact expression of someone’s writing or a very close approximation to it.
- plagiarism of sources – using another person’s citations without acknowledging the source of the citations.
- plagiarism of authorship – where a person claims to be the author of an entire piece of work (e.g an article, an essay, a book, a musical composition) fully or substantially authored by another. Examples include when a student submits as their own work an essay written by someone else (such as a friend or someone who has been paid to write it). Translating an article from another language and publishing it under one’s name, as if one had written it, is plagiarism of authorship but not word-for-word plagiarism.
- fabrication - the falsification or invention of any information or citation in an assessment.
To read the University’s policy on plagiarism click here.
If you feel you do not understand the material in the units you are studying, the University strongly encourages you to ask your lecturer, or the International Officer, or the Student Connect Officer for assistance as soon as possible. It is very important that you ask for assistance as soon as you feel you are experiencing difficulties – do not wait until the end of the semester. Your lecturers and the staff in your School may be able to suggest further tutoring, or a mentor, or attendance at study skills workshops, or some other form of assistance.
If, unfortunately, you do not pass your units at a satisfactory level for two consecutive semesters then the University may be obliged to terminate your enrolment at the University. The University is also obliged to report this to the Department of Immigration and Border Protection (DIBP). DIBP will expect you to attend an interview within 28 days to explain the situation. DIBP will then decide whether you must return to your home country. If this is decided by DIBP they will then impose a 3 year exclusion period during which time you will be unable to return to study in Australia.
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It is always best to speak to an Immigration agent with the Department of Immigration and Border Protection (DIBP) when inquiring about specific visa requirements. The International Officer, in Student Administration, can provide basic information regarding visa requirements and compliance regulations.
If you have specific questions, please feel free to ask the International Officer in Student Administration, or contact DIBP:
Phone number: 13 18 81
For Student Visas: http://www.immi.gov.au/students/students/chooser/
For post-student visa options: http://www.immi.gov.au/immigration.htm
Please note: When contacting DIBP, record the time/date/immigration agent’s name for future reference regarding your visa.
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In order to extend your visa, you will need to show/take the following to the Department of Immigration and Border Protection:
- Your Overseas Student Health Cover is current with proof of your health cover card and/or receipt of payment
- A medical examination in the past twelve months (some countries only);
- International students are required to demonstrate and/or declare that they have genuine access to sufficient funds to cover their expenses for their stay in Australia.
- Copy of:
- Confirmation of Enrolment letter from the University (provided by Student Administration, International Officer);
- Amended electronic Confirmation of Enrolment (eCoE) from the DIBP database which shows an extension to your completion date (provided by Student Administration, International Officer);
The International Officer will also email you, at your student e-mail address, a more detailed Checklist stating all the documents you need to take to DIBP based on DIBP’s assessment level of your home country. If you have any further questions concerning the documents on this Checklist, we advise you to contact DIBP on 131 881.
In order to apply for your Confirmation of Enrolment letter and a copy of the amended electronic Confirmation of Enrolment, please complete the ‘Applying For Documents Required to Extend Your Student Visa’ form and submit this to Student Administration.
You can email this form to the International Officer, email@example.com (Fremantle) or firstname.lastname@example.org requested on the form in your message. Please note that, due to privacy reasons, only requests sent from a University’s student email account will be processed. You will receive a reply email notifying you of the collection date. Please allow a minimum of 3 days to collect your documents.
Visa for Permission to Work / Tax File Number
Visa for Permission to Work
Recent changes in Immigration policy means that all students who apply for student visas will automatically be given working visa rights. Therefore, students who apply for student visas after 26 April 2008 do not need to apply for working rights.
If you have applied for your student visa before 26 April 2008 and now would like to apply for working rights, please follow the old procedure to obtain such.
Please email the International Officer, email@example.com (Fremantle) or firstname.lastname@example.org (Sydney), stating your full name and current course. Please note that, due to privacy reasons, only requests sent via your University’s student email account will be processed.
Within 2 days of sending your email, you will receive a reply email notifying you that a Confirmation of Commencement of Studies has been sent to DIBP (Immigration). This means that you are ready to submit your on-line application.
Please note that you need to have a credit card number if you wish to apply on-line. For more information on on-line applications, please go to: http://www.immi.gov.au/e_visa/students.htm.
If you wish to apply for a visa for Permission to Work over the counter at your local DIBP office, you will need to fill out Form 157P which can be downloaded from http://www.immi.gov.au/e_visa/index.htm. Please bring the form to the International Officer, Student Administration, so that item 16 can be completed for you. Please allow 24 hours for the International Officer to complete this item. If you have a copy of your eCoE, please bring this with your form.
Please be aware that the ‘permission to work’ visa has the following conditions:
Students can work up to 40 hours a fortnight while their course is in session (excluding any work undertaken as a registered component of their course of study or training) and they can work unlimited hours during scheduled course breaks. Subclass 574 visa holders can work unlimited hours once their higher degree by research course has started.
For further information on any of these items please contact the International Officer, Student Administration, email@example.com (Fremantle) on 08 9433 0520 (Fremantle) or firstname.lastname@example.org on 02 8204 4137 (Sydney).
Tax File Number (TFN)
All students who are currently working, after they have received their permission to work, have to apply for an Australian Tax File Number (TFN). A tax file number (TFN) is a unique number issued to individuals and organisations to help the Tax Office administer tax and other Australian Government systems. It is one of the most important forms of identification in Australia. It is worth keeping secure, as this will assist in preventing identity theft.
A TFN will help you:
- lodge a tax return
- ask the Tax Office about your tax affairs
- start or change jobs
- limit the amount of tax you pay on interest or dividends earned if you have savings accounts or investments that earn income.
Your TFN is valuable. Don’t share it with friends and don’t provide it on the internet when applying for work. Keep it secure.
Applying for a TFN--online
If you are a permanent migrant or temporary visitor to Australia you can apply for a TFN online after you arrive in Australia if you have a:
- visa that allows work rights
- visa that allows permanent migration
- valid overseas student visa, or
- valid visa to stay in Australia indefinitely.
Complete the Online individual tax file number (TFN) registration. When applying online, you do not have to physically provide proof of your identity.
Applying for a TFN using false or other people’s identity details, or misusing your TFN, can mean heavy fines or jail.
If you need more information about TFNs, you can:
- visit the Tax Office website at www.ato.gov.au or
- phone 13 28 61 between 8.00am and 6.00pm, Monday to Friday.